Terms of delivery for "safe buying on the Internet"

Our details Tulip Importers (hereinafter referred to as seller) Gerda Brautigamstraat 43, 1067 VM Amsterdam, Tel: 020-6112208 www.TulipImporters.com CoC No.: 09179456 VAT number: NL2323.10.300.B01 Bank account number: 56.02.29.623 If you have any questions, please do not hesitate to contact us via e-mail at info@tulipimporters.com

General Thank you for placing an order with us. We will do our utmost to handle your order with great care. All articles in our online shop are available while stocks last. We will deliver the goods that you have ordered as soon as possible. Should any item be out of stock, we will contact you as soon as possible. Ordering goods with us signifies your acceptance of our Terms and Conditions for Delivery of goods. The Seller has the right to modify the terms and conditions as well as the contents of the web shop.

Article 1: Order Your order is complete once you receive a confirmation email. In individual cases an order can be refused without any further motivation by the seller. For consumer shop (web shop), order by telephone is not possible. For business to business order, you can contact us by telephone 0031-20-6112208 or e-mail info@tulipimporters.com

Article 2: Rates All prices of products are in Euros (€) and are inclusive of 21% VAT and exclusive delivery charges.

Article 3: Delivery charges You may choose to pick up the goods by yourself after making an appointment, in which case the delivery charges will not be applicable. Normally the order is sent by pakket post. Delivery charges will be added to the price listed in the webshop. Delivery charges shall be borne by the buyer. Within Netherlands Measurement / weight Delivery charges 1m x 50 cm x 50 cm Articles upto 10 kilos € 6.20 per order Articles upto 30 kilos € 11.95 per order Europe Measurement / weight Delivery charges 60 cm x 60 cm x 90 cm Articles upto 500 grams € 4.20 per order Articles upto 2000 grams € 9.10 per order Articles upto 5000 grams with priority € 16.95 per order Articles between 5000 and 10000 grams with priority € 21.45 per order Outside Europe You can contact us by telephone or e-mail: 0031-20-6112208 / info@tulipimporters.com

Article 4: Delivery All orders will be processed and despatched within 48 hours of receipt of payment. The goods will normally be delivered within 24 hours (except in case of unforeseen circumstances).

Article 5: Method of payment When ordering, you will receive an invoice from the seller via email. Payment can be made in the following ways: Cash payment at the time of pick up of goods. Thus you don't pay any delivery charges. Orders can be easily paid through a bank transfer (via Internet) to ABN AMRO bank account 56.02.29.623 tnv S. Barani at Amsterdam with reference to the order number. You can pay your order by safe internet banking methods such as PayPal. For customers outside the Netherlands, the following information is required for making the payment to the seller. ABN AMRO Bank Account 56.02.29.623 tnv S. Barani at Amsterdam with reference to the order number. IBAN: NL52ABNA0560229623 BIC: ABNANL2A

Article 6: Guarantee Of course we do our best to handle your orders with great care. The following provisions apply in case of exceptional circumstances. You could return the damaged articles, by informing us latest within 24 hours upon receipt of goods. Thereafter, the right to return goods will expire automatically. You are responsible to bear the postal charges while returning the goods. When the cause for return of goods is due to the seller, the seller will bear the product cost.

Article 7: Returns If you want to exchange or return an article, it is possible to do so. You have the right to exchange or return the article within 7 working days, after consultation with us. The article must be intact and returned in the same packing as it was delivered. The delivery charges shall be borne by the buyer. Unstamped return packages and cash on delivery consignments are not accepted. If you have already paid the amount, this will be deducted for the delivery charges and within 14 days after actual receipt of the returned article, the amount will be deposited into the buyer's account. After the period of 7 days, exchange or return of articles will no longer be possible.

Article 8: Liability The seller does not accept any liability arising from errors in text, incorrect and incomplete information on the website and is not responsible for any loss or damage during transportation. We commit ourselves to handling your order with greatest care and reduce the risk of damage to a minimum.

Article 9: Privacy All personal information you provide to us are in accordance with the provisions of the Personal Data Protection Act (WBP). They are used only for administrative purposes and we will not share your information with any third party, in any way. It is in your own personal interest not to part with information relating to your bank or credit card etc. via the Internet.

Article 10: Disputes The Dutch law prevails over these terms and conditions. Disputes will be as far as possible settled by mutual consultation and agreement. If that seems unlikely, the Dutch jurisdiction has the authority in the district where seller is established, unless the seller agrees to choose your place of living before the jurisdiction respectively.